Shipping policy
đ Shipping & Delivery
At ChairLegCaps, we keep it simple: fast dispatch, tracked delivery, and fair prices.
1. đ Processing Time
Orders before 2pm ship the same business day. After hours & weekends ship the next business day.
Youâll get a tracking link via email or SMS once dispatched (check your spam folder).
2. đ Where We Ship
- đēđ¸ United States (USPS, FedEx, DHL)
- đŦđ§ United Kingdom (Royal Mail, Parcelforce)
- đŽđš Italy (Poste Italiane / local couriers)
3. đ Delivery Times
- Standard: 4â10 business days
- Express: 3â7 business days
Times may vary with customs, courier delays, or holidays.
4. đ° Shipping Costs
United Kingdom (GBP)
| Order value | Standard | Express |
|---|---|---|
| ÂŖ0.00 - ÂŖ79.99 | ÂŖ12.00 | ÂŖ19.99 |
| ÂŖ80.00 - ÂŖ149.99 | Free | ÂŖ19.99 |
| ÂŖ150.00+ | Free | Free |
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United States (USD)
| Order value | Standard | Express |
|---|---|---|
| $0.00 - $79.99 | $12.00 | $19.99 |
| $80.00 - $149.99 | Free | $19.99 |
| $150.00+ | Free | Free |
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Europe (EUR)
| Order value | Standard | Express |
|---|---|---|
| âŦ0.00 - âŦ79.99 | âŦ12.00 | âŦ19.99 |
| âŦ80.00 - âŦ149.99 | Free | âŦ19.99 |
| âŦ150.00+ | Free | Free |
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5. đĻ Returns & Exchanges
30-day exchange or store credit on unused items.
- Customer covers return postage (unless our error)
- Include a sample/tracing of your chair leg for the right replacement
- We send replacements back and just charge you the return delivery cost (cheaper than organising yourself)
6. â Lost or Damaged Orders
Email info@chairlegcaps.com within 14 days if your order hasnât arrived or is damaged.
7. đŠ Need Help?
Email: info@chairlegcaps.com
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