FAQ

Frequently Asked Questions

Quick answers about sizing, delivery and our 30-day guarantee.

Do you sell individual pieces?

Every Chair Leg Cap is priced and sold as one piece. Use the quantity selector to choose the total number you need. Automatic volume discounts are applied when your eligible quantity reaches a displayed tier.

How do I choose the right size?

Measure the bottom of the chair leg where it meets the floor, then use the size guide on the product page. Our measuring illustrations use millimeters for accuracy, while product buttons may also show the equivalent inch range for easier shopping in the United States.

What if the front and back legs are different sizes?

Check every leg before ordering. Many chairs use different sizes or shapes at the front and back, and individual-piece ordering lets you combine exactly what your chair needs.

What if I am between sizes or have an unusual chair leg?

Send us a clear photo of the chair leg beside a ruler, plus the width and depth in millimeters. For an unusual shape, a traced outline of the bottom is also useful. We will help identify the closest option.

Where do you deliver?

We currently serve customers in the United States, United Kingdom, Canada and Italy. Available delivery services, estimates and prices appear at checkout for your address.

How much does delivery cost and how long will it take?

Your checkout shows the available delivery options, current price and estimated timing for your location before you pay. Currency is presented for your market where available.

Can I track my order?

Yes. We will email a tracking link after your order ships. Tracking can take a little time to update after the courier first receives the parcel.

Can I get a refund if the product is not right for me?

Yes. Contact us within 30 days of receiving your order. The guarantee includes change of mind, the wrong size or color, and sale items. We will give you the next steps for your order.

What if an item arrives damaged or incorrect?

Contact us with your order number and a photo. We will put it right with the appropriate refund or replacement.

Should I send a return before contacting you?

Please contact us first. We will confirm whether a return is needed and provide the correct instructions. Do not send an item to an address found elsewhere without those instructions.